HWP IT systems back up and running with support from Ignition

With a recent fire seeing a HWP facility destroyed, Ignition has supported the company by getting their IT operational systems back up and running within 36 hours.

Bermuda, August 10, 2011 – As HWP deal with the loss of their business facility to fire, Ignition has been working closely with the company to get their IT systems operational as quickly as possible to reduce impact to HWP customers. Within 36 hours, IT systems were up and running allowing staff and customers access to the business information of one of the country’s premiere retailers of automotive, motorcycle and major appliances.

Ignition has been working on-site and off-site to get the HWP systems operational. The team has been working to bring the HWP disaster recovery infrastructure online. Ignition has built a dedicated SharePoint site to allow HWP staff to track all incoming calls from their customers. In addition, the team has provided their Ignition Virtual Office Cloud (IVOC) solution for HWP staff which will allow them access to office applications and their email accounts.

“This is a devastating situation for HWP and it’s a relief that none of the 115 staff were injured. HWP is a long running business in the Bermuda community and I am very pleased we could help them get their systems going as quickly as possible. I’m very proud of our team for doing all they can to support HWP during this difficult time” says Michael W. Branco, Senior Vice President of Ignition Bermuda.

Mr Branco continues “This also demonstrates that disasters don’t just come in the form of hurricanes and earthquakes. Planning for business continuity and disaster recovery is about more than just natural disasters. There are other disasters for which businesses need to be prepared – and this recent fire is a jarring reminder of the possibilities, however infrequent they may be. It’s human nature to hope for the best, but it’s good sense to plan for the worst.”

Ignition has extensive experience in providing a full suite of disaster recovery solutions. This includes records management strategies, data backup services and the private cloud for business continuity. For more information contact Stephanie MacDonald This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Please note: HWP was not a client of Ignition prior to the disaster

Contact

For further information please contact

Stephanie MacDonald

Group Marketing Specialist

The Ignition Group of Technology Companies

Direct: 345-525-5771

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

About Ignition

Ignition is an off-shore IT services organization with clients in Europe, throughout the Caribbean and North America. Ignition is a leading vendor of scanning and document management, with the capacity to provide end-to-end services – from records survey and inventory; to policies and procedures that support compliance and efficiency; to document preparation, imaging, indexing and re-assembly; to off-island data storage, backup and disaster recovery. Visit www.ignitionmsp.com for more information.

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